We understand that seeking treatment can sometimes be an emotional and confusing experience. Our goal is to serve as a trusted guide for those seeking recovery and their loved ones.
When you reach out to The Plymouth House, whether by form, chat or call, you will be instantly connected to one of our Treatment Advisors. Every one of our Treatment Advisor team members are in recovery themselves or have helped a loved on through the process. We understand exactly what you are going through and are ready to help make the process simple and straightforward.
On initial contact we will ask some basic questions to get a better understanding of you or your loved one’s situation. These would include questions like, “What type of substances are being used?”, “Has their been past treatment?”, “What are some of the goals looking to be accomplished by treatment?”, etc. This will also be the time to ask any questions you may have. We are happy to help in any way we can, and we want to further assure our potential guests that there is absolutely no shame in reaching out for help. Our Treatment Advisor team’s mission is to provide helpful advice in an understanding and non-judgmental environment, and keep strict privacy and confidentially. If it seems like The Plymouth House is a good fit for you or your loved one we would then move to the Pre-Assessment stage.